What to Know Before Hiring a Domestic Helper

Redline Employment
Aug 7
4 min read

Hiring a domestic helper can be a great solution for managing household chores, childcare, or eldercare. However, it is important to understand the key factors involved before making this decision. This guide will walk you through essential considerations, from legal requirements to salary expectations, helping you make an informed choice.

Understanding the Role of a Domestic Helper

Before hiring, it is crucial to clearly define the tasks you expect your helper to perform. Domestic helpers can assist with a variety of duties such as cleaning, cooking, laundry, and taking care of children or elderly family members. Knowing exactly what you need will help you find the right candidate and set clear expectations.

For example, if you require childcare, look for someone with experience or relevant certifications. If your priority is household cleaning, focus on candidates with strong references in that area. This clarity will also help when drafting a contract or agreement.

Tips for defining the role:

List daily, weekly, and monthly tasks.
Specify working hours and days off.
Include any special requirements like pet care or driving.

Eye-level view of a clean and organized kitchen with household cleaning tools — Household cleaning tools in kitchen

Legal and Contractual Considerations for Hiring a Domestic Helper

Hiring a domestic helper involves legal responsibilities. It is important to comply with local labor laws and regulations to avoid any issues. This includes understanding work permits, insurance, and employment contracts.

In many countries, employers must provide a written contract outlining the terms of employment. This contract should cover salary, working hours, rest days, medical benefits, and termination conditions. Additionally, some regions require employers to purchase insurance for their helpers to cover accidents or illnesses.

Key legal points to check:

Work permit and visa requirements.
Minimum wage laws.
Mandatory rest days and holidays.
Health insurance and medical coverage.
Termination notice period.

Consulting a professional agency or legal advisor can help ensure you meet all legal obligations.

Close-up view of a signed employment contract on a desk — Employment contract for domestic helper

How much salary does a domestic helper have?

Salary is one of the most important factors when hiring a domestic helper. The amount varies depending on the country, the helper’s experience, and the scope of work. It is essential to offer a fair wage that complies with local regulations and reflects the helper’s skills.

For example, in Malaysia, the monthly salary for a domestic helper typically ranges from RM 800 to RM 1,500. More experienced helpers or those with specialized skills may command higher pay. Additionally, some employers provide food, accommodation, and other benefits, which can affect the overall compensation package.

Salary considerations:

Research average wages in your area.
Decide if you will provide accommodation and meals.
Include bonuses or incentives for good performance.
Factor in costs for insurance and medical care.

Offering a competitive salary helps attract reliable and motivated helpers.

High angle view of Malaysian Ringgit notes and coins on a wooden table — Salary considerations for domestic helper

How to Find and Screen a Suitable Domestic Helper

Finding the right helper requires careful screening. You can use agencies, online platforms, or personal referrals. Agencies often provide background checks and training, which can save time and reduce risks.

When interviewing candidates, ask about their previous experience, skills, and availability. It is also important to check references and verify their identity documents. If possible, conduct a trial period to observe their work and compatibility with your family.

Screening checklist:

Verify identity and work permits.
Check references and past employment.
Assess skills relevant to your needs.
Discuss expectations and house rules.
Arrange a trial period if feasible.

Clear communication during this process helps build trust and ensures a good working relationship.

Tips for Managing Your Domestic Helper Effectively

Once you have hired a helper, managing the relationship well is key to a harmonious household. Treat your helper with respect and fairness, and maintain open communication.

Set clear rules and routines from the start. Provide training if necessary, especially for specific tasks or equipment. Regularly check in to address any concerns or feedback.

Effective management tips:

Create a daily task list.
Schedule regular meetings to discuss progress.
Encourage questions and feedback.
Respect their rest days and privacy.
Recognize good work with praise or rewards.

A positive working environment benefits both the helper and your family.

Preparing Your Home for a Domestic Helper

Before your helper arrives, prepare your home to make their transition smooth. Designate a comfortable living space with basic amenities. Provide necessary tools and supplies for their work.

Explain household rules and safety procedures clearly. This includes how to use appliances, emergency contacts, and any restrictions.

Preparation checklist:

Set up a private room with a bed and storage.
Stock cleaning supplies and kitchen tools.
Provide a handbook or written guidelines.
Inform family members about the helper’s role.
Plan an orientation day for introductions and training.

A well-prepared home helps your helper settle in quickly and perform their duties efficiently.

Hiring a domestic helper can greatly improve your household’s daily functioning. By understanding the role, legal requirements, salary expectations, and management strategies, you can create a positive and productive environment for everyone involved. Taking the time to prepare and communicate clearly will ensure a successful partnership that benefits your family and your helper alike.