Hire Experienced Filipino, Indonesian and Myanmar Domestic Helpers in Singapore
Redline is MOM-licensed maid agency in Singapore. Our helpers are well-trained with caregiving skills in childcare, infant care and elderly care to make a difference to your family. We strive to make your hiring journey hassle-free
Featured as a Top Maid Agency in Singapore by Little Steps
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What to Look For When Hiring a Helper in Singapore
Choose a Maid Agency with Good Reviews
Why do families choose Redline, a trusted and recommended maid agency in Singapore?
Step-by-Step Hiring Process, Guided Hiring Process for Employers. Transparent Pricing
Understanding Employers' Requirements
Each family is different. Regardless of whether you need childcare, elderly care, infant care, pet care, we have many well-trained helpers to match you with.
Simple Hiring Process
Fully simple and digitalised process, get a helper at your doorstep within 2 to 3 weeks. Especially for first time employer, hassle-free hiring process.
Unlimited replacements, Transparent Pricing
With free consultations and interviews, you do not need to pay until you have chosen your helper
“It’s about giving other parents peace of mind”
As a mother of two, I know firsthand the mental load that many women carry every day. I founded this agency because I wanted families to have access to reliable helpers and genuine guidance, not just paperwork and transactions. My goal is to bridge homes with helpers who are well-trained, respected, and supported, so both employers and helpers can thrive together. This business is more than work to me – it’s about giving other parents peace of mind I once searched for myself.
Pricing
Affordable Maid Agency
How Much Does It Cost to Hire a Helper in Singapore
Starting monthly salary starts from
$500 per month
Ready to Hire Your Helper?
Hire A Domestic Helper In 3 Easy Steps
Step 1
Chat With Our Hiring Specialist
Speak with our team to share your household routine, preferences, and the kind of support your family needs.
Step 2
Select The Best Match
Select from our range of pre-screened and trained helpers from different countries. Interview and choose the one whom fits your family
Step 3
We Take Care of the Hiring Process
After you have decided on your helper, our home care specialist will manage the required documents and immigration process to keep everything simple and smooth for you
How to choose the right helper for your home
Choosing a helper is not just about who can cook or clean the best. It’s about consistency, communication, and how they handle daily routines. Redline helpers are trained, reliable, and ready for real household life.
“Redline really took time to understand my family’s needs and matched me with a helper who truly feels like family”
Ms Celine
2025.06.07
Helper Transition Support
Is your helper having trouble transitioning in Singapore? No time to teach your helper? We help helpers adapt quickly to Singapore, not just in training centres, but in your own homes with our placement coaches.
Infant Care Helpers
Carrying, Swaddling, Bathing, Burping, Diaper Care and Feeding
Child Care
Feeding, Safety & Care, Social Development and Sleeping routines
Elderly Care
Companionship and Emotional Well-being, Managing Health, Administer Medicine, Cooking
Pet Care
Daily Pet Care, Feeding, Regular Walks, Cleaning
Choosing Your Ideal Maid
From 3 Countries
Don’t wait! We provide personalized consultations to provide the best match for your home.
Filipino Helpers
Often chosen for strong English communication and clear day to day updates. A good fit for English speaking homes, childcare routines, and organized household support.
Indonesian Helpers
Popular for being hardworking and adaptable across different home routines. A great option for families who prefer Bahasa Melayu and need flexible help with daily household tasks.
Myanmar Helpers
Often selected for a calm, respectful approach and dependable support at home. A good fit for families looking for gentle caregiving help, especially for elderly care and childcare.
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Frequently asked questions
Questions Families Often Ask Before Hiring a Helper
How do I calculate my helper’s off-day pay?
From 1 January 2023, all domestic helpers must receive at least one rest day per month.
If you and your helper agree for her to work on her rest day, you must pay at least one day’s salary on top of her monthly pay.
How to calculate:
- Monthly salary ÷ 26 working days = 1 day’s pay
Example:
- Monthly salary: $650
- Daily rate: $650 ÷ 26 = $25
- Working 2 rest days = $25 × 2 = $50
Can I hire a helper without using an agency?
Yes, you can hire a domestic helper directly without using a maid agency. This is called direct hiring.
However, you must:
- Apply for a Work Permit via MOM
- Purchase medical insurance & security bond
- Arrange Settling-In Programme (for first-time helpers)
- Ensure medical check-ups every 6 months
- Handle paperwork, arrival, and training
Many families choose an agency like Redline Maid Agency to manage compliance, documentation, screening, and matching to reduce risk.
Can my helper open a bank account?
Yes. Foreign domestic workers in Singapore can open a bank account.
Most banks require:
- Valid Work Permit
- Passport
- Proof of residential address
- Employer’s consent (in some cases)
Having a bank account promotes salary transparency and helps employers comply with MOM’s salary payment regulations. Redline Employment will assist to set up a POSB bank account for all helpers in Singapore.
Are helpers covered under the Work Injury Compensation Act (WICA)?
No. Foreign domestic workers are not covered under WICA in Singapore.
Instead, employers must:
- Purchase Medical Insurance (minimum $60,000 per year coverage)
- Buy a $5,000 security bond
- Pay all medical expenses related to work injuries
Employers are fully responsible for their helper’s medical care and safety. At Redline, we assist employers to apply for insurance.
Can I ask my helper to pay part of her medical expenses?
No. Under MOM regulations, employers must bear all medical expenses for their foreign domestic worker.
You cannot deduct medical fees from her salary.
This includes:
- Outpatient visits
- Hospitalisation
- Work-related injuries
- 6-monthly medical examinations
Medical insurance is mandatory to help cover larger bills.
What is the minimum income required to hire a helper?
There is no fixed minimum salary requirement stated publicly by MOM.
However, employers must demonstrate the financial ability to:
- Pay monthly helper salary
- Pay the monthly Maid Levy ($300 or $60 concessionary rate)
- Cover insurance and medical expenses
- Provide proper accommodation
MOM evaluates each Work Permit application individually.
Do you offer a 6-month refund policy?
At Redline Maid Agency, we offer structured after-placement support designed to protect employers.
Our policies typically include:
- Replacement guarantee within coverage period
- Matching review support
- Post-placement counselling
- Ongoing employer advisory
Specific refund or replacement terms depend on the service package selected. Contact us for full details.
Who is eligible for Maid Levy Relief?
You may qualify for Concessionary Maid Levy ($60 per month instead of $300) if you live with:
- A child under 16 years old (Singapore Citizen)
- An elderly person aged 67 and above (Singapore Citizen)
- A person with disability (Singapore Citizen)
The levy concession is granted per eligible person.
Families caring for vulnerable members benefit from this government support.
Why Families Trust Redline Maid Agency for Child Care in Singapore
Families choose Redline Maid Agency because we focus on:
✔ RightFit™ Matching System
We assess parenting style, household expectations, and childcare needs before matching.
✔ In-House Placement Coaching
We provide pre-deployment and local coaching tailored for:
- Infant care
- Toddler routines
- Special dietary requirements
- Singapore household standards
✔ Transparent Advisory
We guide employers on:
- MOM regulations
- Off-day calculations
- Levy relief
- Insurance coverage
✔ Post-Placement Support
Our team follows up to ensure smooth integration, especially during the first 90 days.
For families seeking reliable child care helpers in Singapore, Redline combines compliance, training, and human matching.